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Find ANZ Support Centre
Find ANZ Support Centre

Creating an accessible workplace

ANZ is committed to making products, services, workplace and culture welcoming and supportive of people with a disability. We understand that disability is relevant to every aspect of our business – customers, employees, markets, communities, suppliers and key stakeholders.

Our commitment to accessibility

Our commitment to strengthening the financial wellbeing of all Australians is reflected in our ongoing work to build a more accessible and inclusive bank for our customers, employees and community.

Members of our passionate and proactive community of accessibility champions, drawn from all areas of ANZ, collaborate to identify and address barriers to independent, convenient and dignified banking, and to foster an inclusive workplace culture which embraces diversity and all abilities. Through innovation and ongoing consultation with a wide range of community stakeholders, we strive for greater economic and social participation for people with disability.

Learn more about how we're putting inclusivity and accessibility into practice on our careers page.

Accessibility and Inclusion Plan 2023–2025 (PDF 3MB)

Our organisation partners

We're proud to be signatories and work actively with leading national organisations to create better accessibility and inclusivity across our network.

 

At ANZ we believe in the inherent strength of a vibrant, diverse and inclusive workplace where the backgrounds, perspectives and life experiences of our people create a great place to belong.  In 2020, we became a signatory to the Valuable 500 global disability inclusion campaign making the commitment to ensure that disability inclusion is on our board agenda.   

The campaign aims to unlock the business, social and economic value of the 1.3 billion people living with disability around the world. 

We are committed to further build the disability confidence and competence of our employees.  In Australia, where the majority of our employees are based, we are delivering a disability awareness campaign to our frontline employees, and we will roll out a disability confidence e-learning program for people leaders. As part of our commitment to the Valuable 500 campaign, we will engage with the community, our customers, suppliers and partners on this important societal issue.

 

ANZ is proud to be recognised as a leading organisation in the 2020-21 Access and Inclusion Index. This demonstrates our commitment to progressing access and inclusion across ANZ. Our involvement helps set the benchmark for a more evidence-based understanding of how Australian organisations are advancing the equitable inclusion of people with disability.

ANZ has also joined the IncludeAbility Forum, a national project led by Australia's Disability Discrimination Commissioner, which aims to increase access to meaningful employment opportunities for people with a disability.

 

Our accessibility programs

We're committed to creating an inclusive and accessible bank and supporting our people and customers who experience disability.

ANZ is committed to creating an inclusive and accessible bank for our customers and our staff. The ANZ Abilities Network is an important element of this commitment - through harnessing the unique perspectives of employees with disabilities, and their allies, we can continue to ensure ANZ’s products, services and facilities are accessible for all. 

Established in 2005, the Abilities Network is a collection of volunteer employees from all over ANZ, who work together to advocate for better ways to support our people and customers who experience disability.

The network aims to foster inclusiveness and diversity, raise awareness of disability and accessibility, and represent employees on issues relating to disability.

The ANZ Spectrum Program is a commitment to recognising the talents of autistic people in shaping a workplace where they can thrive. By providing a supportive employment environment we hope to empower autistic people to build greater independence and thriving careers at ANZ and beyond. 

As part of the program we use a non-traditional recruitment process, designed to meet the needs of people on the autism spectrum.

Our first group of talented individuals started in February 2018 and were trained in cyber security, coding and testing roles. Since then, our program has grown to include data services. 

If you join the program, you will receive tailored training and support to help you settle into the workplace and develop your career within ANZ and beyond. 

Another key part of the program includes autism awareness training to ANZ employees so that you are supported by your people leader in the best way possible.

For more information, please contact ANZSpectrumProgram@anz.com

ANZ's 2024 Environment, Social and Governance (ESG) Supplement

This report provides stakeholders with information on ANZ's focus on bringing our purpose to life through elevating areas facing significant societal challenges aligned with our strategy and reach. It includes performance against our ESG targets and our management of material ESG issues. Released 8 November 2024.

2024 ESG Supplement (PDF 18.5MB)

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