Fraud protection.
Now it's personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Issac Corporation.
ANZ Privacy Centre
We've updated our Privacy Policy to better explain how we collect and use your personal information. Please take the time to read this document. It describes how we carefully manage and safeguard your personal information.
Find out how we manage and protect your personal information, including when we provide a product or service to you.
Watch this short video and read our Privacy Policy.
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Privacy Policy
Your privacy is important to us. Our Privacy Policy help us to keep you informed and up-to-date about how we manage and protect your personal information.
Collecting information required by law
Sometimes we’re legally required to collect your personal information. This may occur when we’re required by an Australian law or court or tribunal order.
Sharing your personal information overseas
From time to time, we need to share your information with overseas organisations. This is usually because some of our technology, operational and customer service teams are located overseas.
Credit Reporting
If you apply for credit from ANZ, we may request a credit report about you from a credit reporting body. This helps us make an informed decision about your application.
Direct marketing
We may use your personal information to tell you about products, services, offers, or events that we believe may interest you. We may also enable our business partners to let you know about their products and services.
Consumer Data Right Policy
Often referred to as ‘Open Banking’, the Consumer Data Right (CDR) is designed to give you greater control of your data. Find out more in our CDR Policy.
Data Sharing Arrangements using Open Banking
You can now share your ANZ banking data with an Accredited Data Recipient, using the Australian Government’s Consumer Data Right ‘Open Banking’ initiative.
How we use cookies
ANZ’s website uses cookies for a better browsing experience. Find out more on how we use cookies and how you can manage your settings.
Online Security
To protect our customers and the community from fraud, scams and other risks, ANZ has implemented a range of security measures including behavioural biometrics.
ANZ security hub
See how privacy and security can work together to protect your virtual valuables.