Fraud protection.
Now it's personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Issac Corporation.
Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
Manage your credit card online with ease - request a payout figure, change your limit or type, close your card, or add an additional cardholder. Explore your options and take control in just a few clicks.
Easily request a card estimated payout figure in the ANZ App:
Log in to the ANZ App.
Tap Support.
Tap Message us.
Follow the prompts and ask for a 'Credit Card Payout Figure'.
You will receive your estimated payout figure by return message in the ANZ App.
Please note this figure won’t include any pending transactions.
Request a card payout estimated figure in Internet Banking:
Log in to Internet Banking.
Click on Contact from your top right options.
Select Card enquiry and then General Card enquiry.
Use the drop-down to choose your card, then select Request for payout figure, and follow the prompts.
We’ll reply in your secure mailbox. Click Mail in the top-left to view it.
Please note this figure won’t include any pending transactions.
Tip: Alternatively, you can call us to request an estimated payout figure.
Submit a credit limit change in Internet Banking:
Log in to Internet Banking.
Select your Credit Card Account.
Select Increase or Decrease credit limit from account actions, as appropriate, and follow the prompts.
More info and options to change your credit card limit
To increase or decrease your credit limit, you must be the primary credit card holder. All credit card limit increases are subject to our lending criteriadisclaimer. Check below for other ways to change your credit limit.
Easily change your card product in Internet Banking:
Log in to Internet Banking.
Select Credit Card Account.
Select Change your Credit Card Typedisclaimer from the account actions, and follow the prompts.
Quickly close your credit card in the ANZ App:
Log in to the ANZ App.
Tap Support.
Tap Message us.
Follow the prompts and ask to ’Close your credit card’.
Easily close your credit card in Internet Banking:
Log in to Internet Banking.
Select your Credit Card Accounts.
Choose Request for account closure from the account actions and follow the prompts.
Once you’ve requested closure, your credit card statement will appear under Profile in the ANZ App. You can still view transactions and check that your balance is $0 there.
Securely add an additional cardholder in Internet Banking:
Log in to Internet Banking.
Select your Credit Card Account.
Select Add an additional cardholder from the account actions.
Follow the prompts.
Note: In some circumstances, a close friend or family member can be added as an Additional Cardholder on your ANZ Credit Card. The primary cardholder can submit the request by completing their details and accepting the declaration. They are also still responsible for repayments.
Learn how to easily and securely update your details such as address, phone number, email, and more with the ANZ App and Internet Banking.
It's easy to report and replace your lost or stolen card using the ANZ App. You can also temporarily block your card to keep your money secure.
Pay your ANZ credit card online, set up CardPay Direct, use BPAY®, or explore instalment options. It’s secure, flexible and easy.
The ANZ App is provided by Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Super and Insurance (if available) are not provided by ANZ but entities which are not banks. ANZ does not guarantee them. This information is general in nature only and does not take into account your personal objectives, financial situation or needs. ANZ recommends that you read the ANZ App Terms and Conditions available here for iOS (PDF) and here for Android (PDF) and consider if this service is appropriate to you prior to making a decision to acquire or use the ANZ App.
Credit limit increases are not available on the ANZ Visa PAYCARD or the ANZ Rewards Visa PAYCARD as these cards have a maximum credit limit of $400.
ReturnThis service is available for consumer credit cards only. To change your business credit card type, please visit your ANZ branch.
This service is only available for currently promoted ANZ Credit Card products. If you wish to change from card products no longer promoted you will need to visit your ANZ branch or call us on 1800 007 511.
Your request to change your card type will not change your existing credit limit. Your existing credit limit will apply to the new ANZ credit card you change to. If you request to change to a new ANZ credit card that has a minimum credit limit that is more than your existing credit limit, ANZ will not accept your request.
The interest rates, fees, charges, features and benefits for each ANZ credit card can vary. You should carefully review the rates, fees, charges, features and benefits of your existing ANZ credit card and compare them to those that apply to the new ANZ credit card that you are requesting to change to. Information about all ANZ credit cards is available on www.anz.com and you can use the "Compare ANZ credit cards" link to help you compare some of the rates, fees, charges, features and benefits of your existing card and the cards available to change to. You can also compare some of the key information relevant to each ANZ credit card by reading the Key Facts Sheet (PDF) and reviewing the ANZ Consumer Credit Cards Fees and Charges (PDF) and the ANZ Personal Banking General Fees and Charges Booklet (PDF).
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