ANZ Digital Padlock

Transactions using your eligible cards

You will not be able to use your physical card, or a digital wallet linked to your account(s) to make payments or purchases (including online purchases).

Additionally, if you have an arrangement with a Buy Now Pay Later provider for a purchase with an eligible card, then any repayments that are payable whilst the Digital Padlock is active will be declined.

ANZ Rewards

If you own a Rewards credit card, you will not be able to access ANZ Rewards for your eligible cards via the ANZ App or Internet Banking. This means you will not be able to check your ANZ Reward points or access your points statements if you have chosen to receive ‘electronic-only’ statements.

Credential Recovery

You will not be able to recover your CRN or reset your login credentials like ANZ App PIN or ANZ Internet Banking Password using the ‘Forgot Login Details’ or ‘Forgot PIN’ options.

Start and stop data sharing arrangements

You will not be able to:

• Start a new data sharing arrangement with any of the Accredited Data Recipients using Open Banking / Consumer Data Right
• Stop an existing data sharing arrangement in ANZ Internet Banking for Business.

Joint accounts

Digital Padlock only locks your access to a joint account. It doesn’t affect any other joint account holders. They need to activate Digital Padlock separately in their ANZ App or Internet Banking if they wish to lock their digital access and block their eligible cards.

ANZ Plus accounts

Activating the Digital Padlock in the ANZ App or Internet Banking will not affect your access to the ANZ Plus digital channels, or your ANZ Plus cards. To lock access to your ANZ Plus account and all linked cards, you must activate the Digital Padlock separately within ANZ Plus digital channels.

Additionally, if you have connected your ANZ accounts and cards to ANZ Plus using the My Accounts feature in ANZ Plus, and have activated Digital Padlock using your ANZ App or Internet Banking, you will still be able to:

• View balances and transaction history of your linked ANZ accounts using My Accounts in ANZ Plus.
• Transfer funds from ANZ accounts to your ANZ Plus account using My Accounts.

Direct Debit payments set up using your bank account

If you have authorised a service provider to debit your account on a regular basis by providing your account number and BSB, these debits will continue to be processed in accordance with that arrangement. If you wish to cancel your direct debit arrangement, please contact ANZ.

Home Loan repayments

Recurring repayments that you may have set up using the Direct Loan Payments function in ANZ Internet Banking will continue to be processed. If you have chosen the Bank Managed Payment option, we will automatically increase the payment if the minimum required loan payment amount increases. ANZ will not decrease your payment if the minimum repayment required decreases.

Money into your account

You will generally be able to receive payments into your ANZ accounts. This includes

a. Digital Payments: Payments made into your ANZ account or to a PayID that is linked to your ANZ account.

b. Cash Deposits: Cash deposits made into your ANZ account or credit card using cardless deposit mode at ANZ ATMs or an ANZ branch.

Account and card fees

We will continue to charge any monthly or annual fees that might be applicable for your ANZ accounts, including ANZ Rewards program while the Digital Padlock is active.

Existing data sharing arrangements

If you are sharing data with an Accredited Data Recipient through Open Banking, or through ANZ Bank Feeds, this will continue while Digital Padlock is active.

Cheques

Any cheques including bank cheques that were previously purchased can be cashed by the payee to whom they are issued.

Joint accounts

Digital Padlock only locks your access to a joint account. It doesn’t affect any other joint account holders. They need to activate Digital Padlock separately if they wish to lock their digital access and block their eligible cards.

Direct Debit payments set up using your bank account

If you have authorised a service provider to debit your account on a regular basis by providing your account number and BSB these debits will continue to be processed in accordance with that arrangement. If you wish to cancel your direct debit arrangement, please contact ANZ.

PayTo payment arrangements

Existing PayTo payment arrangements that have been authorised in ANZ Internet Banking for Business will remain active. The participating merchant (payee) can still draw money from your authorised account on the scheduled payment date.

Credit card repayments

While the Digital Padlock is active, you must continue to make repayments to your credit card account to avoid late payment fees and to retain the benefit of any interest free period. Repayments to your ANZ credit card set up before activating the Digital Padlock will continue to be processed.

Account and card fees

We will continue to charge any monthly or annual fees that might be applicable for your ANZ accounts, ANZ Business Rewards program or ANZ credit card while the Digital Padlock is active.

Existing Data Sharing arrangements

If you are sharing data with an Accredited Data Recipient through Open Banking, or through ANZ Bank Feeds, this will continue while Digital Padlock is active.