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Find ANZ Support Centre
Find ANZ Support Centre

Get in touch

We're making it easier for you to call us, write to us, find us and connect with us.

Online enquiry form Feedback form Report hoax email

General enquiries

13 13 14

Overseas? Call +61 3 9683 9999

 

 

Lost or stolen credit cards

1800 033 844

Overseas? Call +61 3 8699 6955

 

Internet banking enquiries

13 33 50

Overseas? Call +61 3 9683 8833

 

Transaction disputes

13 13 14

+61 3 9683 9999 (from overseas)

24 hours a day, 7 days a week

 

 

Apply for a credit card

13 13 33

Weekdays 8am - 8pm (AEST)

Weekends 10am - 6pm (AEST

Apply online

Compare cards

 

Personal loans - current customers

1800 801 485

Weekdays 8am - 8pm (AEST)

ANZ Personal Loans
Locked Bag 10
Collins St West
Melbourne VIC 8007

ANZ personal loans

Enquire online

 

 

 

Report hoax emails

13 33 50

+61 3 9683 8833 (from overseas)

24 hours a day, 7 days a week

 

 

Apply for a personal loan

13 33 33

Weekdays 8am - 8pm (AEST)

ANZ Personal Loans
Locked Bag 10
Collins St West
Melbourne VIC 8007

ANZ home loans

Enquire online

 

 

 

New bank accounts

1800 008 177

Weekdays 8am - 8pm (AEST)

Bank accounts

 

Lost or stolen credit cards

1800 033 844

+61 3 8693 5077 (from overseas)

 

Personal loan collections

1800 337 919

+61 3 9683 9299 (from overseas)

Weekdays 8am - 8pm (AEST)

Weekends 9am - 4pm (AEST)

  • When making a reverse charges call, please call an operator and ask to be put through to the number.
  • If you dial the number direct, you may be charged for the call.

ANZ Personal Loans
Locked Bag 10
Collins St West
Melbourne VIC 8007

Sales, new applications and further lending

1800 100 641

+61 3 8693 5258 (from overseas)

Weekdays 8am - 8pm (AEST)

Weekends 8am - 6pm (AEST)

ANZ home loans

Enquire online

Apply online

 

 

Existing customer services

13 25 99

Fax: 1300 655 706

Weekdays 8am - 9.30pm (AEST)

ANZ home loans

ANZ Mortgage Servicing
Locked Bag 9
Collins Street
West Post Office
Melbourne, VIC 8007

Mobile lenders

13 25 12

+61 3 899 6923 (from overseas)

Fax +61 3 9601 1244

Weekdays 8am - 8pm (AEST)

Weekends 8am - 6pm (AEST)

Mortgages collections

1800 888 410

+61 3 8699 6923 (from overseas)

Fax: +61 3 9601 1244

Weekdays 8am - 8pm (AEST)

Saturday 9am - 4pm (AEST)

Enquire online

Locked Bag 9
Collins Street
West Post Office
Melbourne, VIC 8007

Users who are deaf or have a hearing or speech impairment can contact ANZ via the National Relay Service's 24 hour relay call numbers.

TTY / voice calls

133 677

Speak & listen

1300 666 727

SMS relay

0423 677 767

Depending on your particular needs, you can also choose one of the following eight relay call options on the National Relay Service site.

ANZ Secure Information Exchange provides a secure and easy to use information sharing facilities between ANZ and approved external parties.

ANZ Secure Information Exchange

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