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ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
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The ANZ Assured overdraft and/or Personal Overdrafts linked to your deposit account will no longer close on 30 June 2025. You should continue to pay down any remaining balance on your overdraft, as we are continuing to take steps to close overdrafts.
You may have received a letter or email to let you know of this change. That communication advises that your conditions of use remain unchanged and that you will be required to pay down the outstanding amount (if any) on the overdraft prior to the closure. We’ll be in touch to advise you of the new closure date.
We’ve set out below some information for you about these changes, including what they mean for you and the way you bank. We’ve included frequently asked questions to help address any queries you might have, and to support you through these updates.
The changes we’re making to close overdrafts won’t interrupt the way you access your deposit account to do your banking.
You’ll be able to continue banking as you do today with the important things staying the same, including:disclaimer
Your overdraft will no longer close on 30 June 2025. We’ll notify you of the new closure date, so please make sure your contact details are up to date. You can update your address, email and phone number here.
Interest will continue to accrue on any outstanding balance during this period. Please check anz.com for applicable interest rate and fees that may apply. You should continue to pay down any remaining balance on your overdraft, as we are continuing to take steps to close overdrafts.
While the date has been adjusted, all other details remain unchanged.
We understand that some customers have repaid the outstanding balance on their overdraft ahead of the original 30 June 2025 closure date.
If your overdraft is already closed, it’s important to understand it is not possible to reinstate it. ANZ Assured overdraft and ANZ Personal Overdrafts are no longer offered. If your overdraft balance is zero and there has been no outstanding balance for 30 consecutive days, we will automatically close your overdraft before the new closure date.
If your overdraft is active but you aren’t currently using any of the credit limit, the ‘Limit used’ section on Your ANZ Statement will show as $0.00.
If your overdraft is active but you aren’t currently using any of the credit limit, the ‘Funds’ section will show the total amount of credit you have deposited in your account plus the overdraft limit and the ‘Balance’ section will show the total amount of credit you have deposited into your account.
For example: I paid off all of my $500 overdraft limit and I got paid $1,000 today.
If you have any questions or want to discuss your options to repay the outstanding balance, please call our dedicated team on 1800 174 649 Monday to Friday 9am to 6.30pm Sydney/Melbourne time (excluding national public holidays), or to review your banking needs, visit us in a branch or book an appointment on anz.com/bookappointment.
If you're facing financial difficulty or financial hardship and want to discuss your overdraft, you can always reach out to us and we'll do our best to help.
If you've been affected by family or domestic violence and require financial support, please call us on 1800 517 167.
If you're struggling to repay your overdraft, applying for financial assistance could be the right step. It’s extra support to help manage financial difficulty when you need it most. Please call us on 1800 351 548 or visit our Financial Hardship Support Hub.
We regularly review our products and services. As ANZ Assured/ Personal Overdraft is an older product which was discontinued in 2021/2022, ANZ has made the decision to stop supporting it moving forward. This is so that we can continue to better focus on supporting our current products and improving customer experience.
Once the ANZ Assured overdraft or Personal Overdrafts are closed, you will no longer have a formal line of credit linked to your deposit account.
Remember, if you overdraw on your deposit account – interest will be charged differently (most likely higher, see “Understanding an informal overdraft” above) than the ANZ Assured overdraft or Personal Overdraft.
We will send you a confirmation letter once the closure of your overdraft has occurred. You will also be able to tell by looking at your account (see “How will I know my overdraft has been paid?”). Your available funds will no longer exceed/be greater than your available balance.
ANZ Assured overdraft and Personal Overdraft are no longer offered. Learn more about ANZ’s other credit products on our website. You’ll find details on eligibility, features, fees and charges, and information on whether these products may suit your needs.
You can contact us on 1800 174 649 Monday to Friday between 9.00am – 6.30pm Sydney/Melbourne time (excluding national public holidays) and quote the reference number: C008139
Subject to applicable T&Cs. Please refer to the ANZ Personal Banking Account Fees and Charges (PDF) and ANZ Saving & Transaction Products Terms and Conditions (PDF) for details.
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